Refund & Return Policy – Daisy Collection LLC
At Daisy Collection LLC, we strive to ensure that you are completely satisfied with your purchase. Please review our refund and return guidelines below:
Returns Due to Damaged or Incorrect Items
If you receive a damaged or incorrect product, we offer you the option to either exchange the item or receive a full refund.
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Please contact our customer support within 24 hours of delivery to report the issue and begin the return or exchange process.
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We will provide a return shipping label or cover return shipping costs for damaged or incorrect items.
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For exchanges, we will ship your replacement item once we receive the returned product. If the desired item is unavailable, a full refund will be issued.
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Refunds will be processed within 7 business days after receiving the returned item and will be issued to the original payment method.
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Items damaged due to mishandling during return shipping may be subject to a restocking fee or may not be eligible for a refund or exchange.
Returns for Other Reasons
If you wish to return an item for any reason other than damage or an incorrect product—such as a change of mind, size issue, or any other reason:
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Return requests must be made within 48 hours of delivery.
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Customers are responsible for return shipping costs.
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Returned items must be in original condition with all tags and packaging intact.
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Refunds will be processed within 7 business days of receiving the returned item and will be issued to the original payment method.
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Please allow additional time for your refund to reflect, depending on your bank or payment provider.
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We reserve the right to decline returns that do not meet our policy requirements.
Questions or Need Help?
We're here to help! If you have any questions about our refund policy, please feel free to reach out:
📧 Email: daisycollectionllc@gmail.com
📞 Phone: 267-271-8309 (Text Preferred)
📍 Address: 120 Wildwood Ave, Lansdowne, PA, 19050
📱 You can also contact us via our Facebook or Instagram pages.
Thank you for shopping with Daisy Collection LLC
